Refund policy

Return and Refund Policy

At Skipipy Beauty, we want you to feel confident with your purchase. If your order is not correct or you are not fully satisfied, please contact us so we can review your request.

Return Eligibility

You may request a return within 30 days of delivery. Items must be unused, in their original condition, and returned with the original packaging. We may require your order number or proof of purchase before processing the return.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for opened or used skincare, beauty, or personal care products.

We also do not accept returns for gift cards, final sale items, clearance products, or customized/personalized items.

How to Request a Return

To start a return, please email us at support@skipipy.store
with your order number and reason for return.

If your item arrived damaged, defective, or incorrect, please include clear photos of the product and packaging so we can review the issue quickly.

Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or wrong item sent by us.

Refunds

Once we receive and inspect your returned item, we will notify you by email. If approved, your refund will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Damaged or Wrong Orders

Please inspect your package after delivery. If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery so we can assist with an eligible replacement, exchange, or refund.

Skipipy Beauty
2002 Marsh Harbor Dr, Riviera Beach, FL 33404
Phone: 561-460-3767
Email: support@skipipy.store.